Laganas Resort - (Resorts in Zante)

Joanne B           

Hi everybody.
I worked in Zante last yr as a rep. Going back to work as a rep this yr for Thomas Cook. If you want me to tell you and show you how to have a good time there then let me know.
Expert on young and lively holidays.
Drop me a line on Supperfluffy69@hotmail.com and I will reply to u all.
Roll on summer 2003 can't wait.
xxx

Tsilivi Resort - (Resorts in Zante)

Joanne B           

Hi everyone.
If anybody needs any info on the island then let me know. I worked there last yr as a rep and going back to do another season.
I know loads abt the place just e-mail me on supperfluffy69@hotmail.com

Thomas Cook - (Tour Operators in Zante)

Top R  (03 January 2005)         

i'm writing this note to put a few things straight. i've been working for thomas cook/jmc now since 2000. the jmc unmasked all i can say is you are a coward for not putting your name to the comments you have made.
i have worked in zante for the last few years for the company and what you have written is a bunch of crap, you either got the sack or just not fully up to the job.
working as a rep is not the kind of job most people expect. the hours are long and targets have to be met.
yes it is a very sales orintated job but deep dpwn what job isn't. we are a company and we need to make money. who pays your wages. yes the wages are not great but that is not why we chose to do this job but for the life style we live. but sales has taken a back burner and customer service is way top of the job. because if we give out good customer service then they will travel with us again, which the bottom line keeps us in our jobs.
the reps no not get you to your meetings just to take money off you for trips. but to answer any questions guests may have. and generally make sure all is okay. yes the trips are slightly more expensive but if you look only just and at least if something goes wrong then the guests have got somewhere to complain.
the show us reps put on is very good. and all i can say is you mustn't of been there at the start of the season when all staff are working and training putting the dances together. we work hard and are very proud of the dances we have done. you haven't been to any of the other tour ops shows because they are not as good. and as you know all guests love it by the end of the night because they can see the hard work everyone has put into it. and as for the venue then you don't know the island well becuase there is nowhere else for us to do it. you seen the airport?
the company are so customer service focused now we have new managers on the island that just deal with issues and complaints. we pride yourself on the csq's and if you started with the company in 2000 when i did it used to be a very diffrent story.
as for the company looking after their reps. we do have to work very hard and always depends on the managment team. but i would not work for anyone else. we get our time off. we get bonus and parties at the end of season. chance to have winter work if you put the hard work in.
in zante this year the reps were the best the island has ever seen. thomas cook/jmc pulled in all the results yes we hit target in sales but most importanly we nearly halfed the complaints since years before. so we only want your money i'm sorry is just a load of s**t.
for people reading this what this rep has wrote is crap they would of worked for one summer if there lucky i've been with the company nearly 6 yrs and worked in many places. i f you have a problem with the way your rep is looking after you then say something while your there. but the reps are trained in the uk and in resort to look after your every needs and i bet anyone else will agree that most reps do work very very hard.
and i'm proud to work for the company even through my s**ttest times

Kalamaki Resort - (Resorts in Zante)

Rep R           

Hi I know the costas very well as I've worked as the rep there. And very good freinds with the family.
Great Location not far from the main rd or beach.
The apts did not get many complaints last yr abt cleanliness. If you do have a problem just tell Takis one of the brothers.
Noise depends on what is planned for the night but does stop after 12.
Family run and a really friendly family.
Rooms basic but so much better then other self catering apts and they are redoing the old block.
Great adult and childrens pool
Please feel free if you have any more questions
Supperfluffy69@hotmail.com