Chris - get a life. Don't you have anything better to do than slag someone off from 2 years ago.
Just got back from our second holiday this year staying with Golden Sun. Had a great time and went on "Lush" this time which was great.
Well when we first arrived I thought what on earth have we come to??? Airport was manic and we had to wait nearly 3 hours for our suitcases. Made up for it though when we got to Nanas which although basic was fine and close to the beach. Didn't see a rep - but in all fairness didn't need to. Transfers were on time and airport as well organised as it could be going back. Would use Golden Sun again - but only take hand luggage!!