we originally booked our holiday for victoria hotel but on arriving we were told that the victoria was under suspicion for legeonella.we were transferred to bozikis palace, laganas.we have booked for 2 triple bed rooms, but we were taken to a hotel that is much inferior that the victoria that we have paid for. the bozikis palacehas no pool, no air condition, no TV, no Fridge, hardly any hot water and only supplementarybed for third person. the rooms are not spacious and the resort is much inferior than the onewe have booked. now that we are on the island we visited victoria and it never was closed.it is a marvelous hotel in the center of laganas. we also made some pictures of it's fully-equiped, with a wonderful view to the pool and the full of green gardens. Airtours lied to us about the conditions of victoria, saying that it had legeonella, as I was demonstrated approved confirmation from a Brithish health and safety institue saying that due to 20 sample tests of the hotel's water, itis completely out of danger and it never faced such a problem and as a proof of this, if there has been any bacteria the Greek and British health dep. thathave tested it would have closed it down,something that never has harrened.anyway, our needs and preferences were not met by Airtours or bozikis palace. We went to see the grounds and rooms of hotel victoria and theresort for which we paid for. it catered for our needs at the major and we strongly believe that victoria hotel and it's location is what we have paid for.we believe that the 40 pounds compensation by Airtours is completely dissatisfactory compared to the loss we have suffered. therefore, we feel that we have been cheated by Airtours by all means and a much higher compensation has to be achieved.

just two days before leaving home we were told that our accomodation has been cancelled due to LD and the only alternative accomodation was Andreola's beach hotel, which was of the same standard.Having visited the victoria hotel, there is no comparison between Andreolas and Victoria, the victoria is so far a superior hotel. Andreolas is by a river which is stagnent and even had a dead rat in it. the 50 GBP compensationis not sufficient in comparison to our losses. the andreolas is not central to all amenities, whereas the Victoria is. DORCAS & MARTIN BRENNAN-ODYSSEY/OLYMPIC

BOTH CRESTEN AND MYSELF WANTED TO STAY AT THE VICTORIA AS I AM DISABLED AND NEED AIR CONDITIONING, FRIDGE AND A QUIET ROOM VERY CLOSE TO ALL FACILITIES, AS I CAN WALK ONLY SHORT DISTANCES. WE BELIEVE THAT THE VICTORIA IS OF HIGHER STANDARD THAN BOZIKIS, WHERE WE WERE MOVED IN. IT IS NOT NOISY AS SUGGESTED BY THE AIRTOUR'S REP AND WE FEEL THAT WE HAVEBEEN MISLED REGARDING THE REASON FOR THECHANGE OF HOLIDAY. WE HAVESEEN FOROURSELVES THE FACILITIES AND THE LAST RESULTS AND AIRTOURS HAVE OVEREACTED.THE AIRTOURS REP LEAD US TO BELIEVE THAT THERE WAS AN OUT BREAK OF LEGIONAIR'S DESEASE AND THIS IS NOT THE CASE. BOZIKIS PALACE IS COMPLETELY UNSUITABLE AND OF A MUCH LOWER STANDARD (BASIC ROOMS WITH NO TV, AIR CONDITIONING, LOVELY BALCONY'S, SWIMMING POOL, NICE VIEW, ETC. CRESTEN, SAMANTHA

After having contacted the hotel's manager, as we have been concerned about the rymours about the legeonella desease, we were demonstrated approved docoments by the WINTON Health and Safety Institute, UK which state that the hotel is completely out of danger. it never had this bacterium of Legeonella, as the 20 water samles that were taken proved all negative. In spite of this, the hotel was never closed by anyone. it was just few companies that removed their clients for fear of this desease. it operates normally and everyone is welcome to see the official and veryfied documents of both the Greek and English public health organisations that certify it's cleaninless and completely out of danger situation regarding the Legeonella desease. It is not fair for tourists to be getting worried for an anexisting reason.