Hi everyone i am Spiros from the Elpida apartments. I would just like to let you know that from the next summer you will be able to book a holiday to Elpida not just from kosmar but from Manos, Mytravel and directly through me as well. For this year you can book rooms with kosmar, Mytravel and through me, just send me an email at elpida_hotel@yahoo.gr and ill get back to you.... You can also visit www.gozakynthos.gr and check us out there 

Have a nice holiday everyone and thanks for your comments

Hello everyone!

 

We recently found out that a lot of people who had booked and paid for the Elpida got sent letters that said that they were canceled and moved to the Letsos Hotel for various reasons, like us being overbooked or that we don’t do business with Kosmar anymore.

I just want you to know that none of that is true!!  We have had plenty of available rooms in the complex so far and we do have a contract with Kosmar so there is no real reason for Kosmar to be altering your bookings.

Last Sunday as I went to welcome some guests that had just arrived, a family of three got off the bus and asked me if I had any rooms available. I told them that I did (Kosmar has filled seven out of the thirty five rooms they have so far), and they then turned and asked the rep in front of me why had he told them that we were overbooked! I asked the same question and all we both got in return was that he didn’t know anything about that and that the guests had to go to the Letsos although he now knew we had empty rooms. The people refused to go and the rep had no choice but to let them stay and changed their booking again. These people were not notified by a letter from Kosmar they just found out that they got changed to the Letsos when they got here.

I’m still trying to find out what is happening with Kosmar and why this happened last week but all I got so far was that no one knows anything. The office in zante told me to call the office in England and the office in England told me to speak with the people in zante so I think I have little chance of finding out…

Kosmar has given me a list of bookings that are sure to come to the Elpida and so far the people have been coming as expected so if you are worried about your booking or you have been canceled please contact me at www.elpida_hotel@yahoo.gr and I will do the best I can to sort things out.

I’m very sorry all this is happening and I hope ill get answers from Kosmar soon, for the moment if you can’t get a room here try ringing Mytravel and asking there they should be able to sort something out.

 

Thank you for your time and your support and I hope everyone has a good holiday

See you soon

Spiros from the Elpida.

Hi Phil

I checked your reservation with Kosmar and they gave me your name and your booking so i can say with certainty that you will be staying at the Elpida when you arrive. Sorry again about the trouble with the bookings this year but it seems that Kosmar has decided to take the guests werever they want this year...