Hi 6 girls from newcastle were due to stay at the alex as well in july. We are also not happy, we got the same rubbish from Libra and are travel agent said they is not much they can do. The worst thing is the hotal the Dimis is horrible. The Alex was getting  reviews of 10 the Dimis is getting 1. The reviews on hoilday watchdog say it all.

Ruined are holiday

hey.

We sorted it all out with libra and cancelled are holiday, as they treated us like rubbish  so they lost their booking. It took us 4 hours to get a full refund, which at first they were'nt going to do. We booked the same holiday with someone else for an extra £18 and a better hotel.

I hope everyone gets sorted who was in the same boat , or if going to the Dimis  that it is not as bad as people have said in reviews.

hi katie. We were going with libra we are now going with thomson, we are a bit out the way, but so much better. We found that everything was really pricey what we looked at are selfs,  but are travel agent was really good and found us something else. Libra said we had to cancel the day we booked are new holiday or we would get nothing back off them. Prices may be different in different parts of the country, we are from newcastle, so we may have been lucky to have got that.