Watch out if you've booked this accomadation through Airtours.W e booked in Aug 2002 and yet today(14/05/03)they have written to us telling us they are overbooked!!. We have been offered lesser accomadation at Kakamaki which comes as no real suprise as we've paid in full. I find this type of error difficult to understand and i hgave to ask how many other customers who have booked this excellent facility have yet to receive the letter which will tell the same story I and other clients have been fobbed off with. One thing is for certain Airtours won't be seeing our money again.

Hi, its me again, should have said we were going on 16th july. Just to update you, went into going places today having sought advice from a relative in the trade. We are fortunate that we have some flexibility regarding the date we go and are now going to the alykanas beach village on 30th July. What a shame Airtours didn't offer dissapointed customers the opportunity to travel to the same location on alternative dates. We have had to pay a small additional cost as we are now going at peak time however we can go where we want to. I to made enquiries abouth the alykanas beach apartments through Kosmar,they do have vacancies and suprise suprise as they don't charge under occupancy supplements they are actually cheaper than Airtours. As i said before airtours wont be getting my money next year, KOSMAR will!!.

Nicola
No mention was ever made to us regarding compensation and we never really had an explanation fron airtours. They did tell us 50 other couples had had the same letter as us.
If you want any further details e mail me at chuggy@clara.co.uk
paul.