Just returned 2 days ago from 2 weeks here. The hotel looked clean and quite impressive but we were very disappointed in the poor and monotonous selection at breakfast. Other Greek hotels we've stayed in and others close to the Roseland offered a greater variety. Many people took in their own fruit and cereal. Only had 2 linen changes during our stay which we felt wasn't enough given the time of year and the heat. Requested a late check out room in the first week as our flight home wasn't until 6.00 am Friday and we had to check out 12 noon Thursday. Didn't get one but were told to shower by the pool. Not impressed by the attitude or helpfulness. Concerned about the security of our luggage in thet time as well. Rep. at last earned his money and got us a room at the Bizaro Grande next door for the whole night for 35 Euros ( 5 more than the Roseland) and it was excellent. Got a taxi to the airport at 2.30.am and avoided the inevitable long queues. Well worth the 9 euros.
The Thomas Cook rep suddenly changed on our 2nd day and we found it very hard to find the new rep. who was seldom there on time.
Didn't book any excursions via Thomas Cook but used Cavo Grosso just up into the main street. Tanya was excellent and booked us on 4 excursions including Athens and Olympia. They were excellent and we save about £100 over Thonas Cooks prices.
Ate at Paolos just opposite Cavo grosso and found the staff very friendly and the food good and excellent value.

Just returned from 2 weeks in Zante and ate here every night apart from the first 2 nights. Staff very friendly and helpful especially Teo. and Dennis. Tried something different every night and really felt that Paolo's, along with the beach at Kalamaki really made our holiday.
A BIG thank you to all the staff at Paolo's.

Booked the holiday at Roseland hotel over 12 months ago and were pleased to save £500 on the brochure price. Hotel looked good but we complained about the poor variety at breakfast compared with other Greek hotels we've stayed in. Rep. changed suddenly after 2 days and hardly saw the new one. He was never there on time and when he left us a note in answer to a query, he couldn't even be bothered to find out our names and addressed the note 'Dear Guest'. Didn't think the 'arrangements' on the last day were very good as we had to check out 15 hours before our pick up time. Feel Thomas Cook didn't really care and thought the facilities for changing and showering we were originally offered were poor. Stuck at it and the rep. eventually booked us into the hotel next door for a night for 35 Euros.....well worth it.
Took a taxi to the airport to avoid the inevitable long queues.
Didnt take any Thomas Cook excursions. Think they are well overpriced and by booking with an agent in Kalamaki we saved £100. Not our best holiday with Thomas Cook/JMC. but loved Zante itself.

Had a fantastic 2 weeks in Zante and looked forward to eating at Paolos every night. Everyone was really friendly and the food was great. 'Hi' to Teo, Tanya and Denis. See you soon I hope!