Hello there. Myself, and family are arriving to stay at the Pothos on Thursday 7 August 2008. We have decided to hire a car from the airport for the two weeks of the holiday (mainly because I like to get out and explore). Now I am worried that there might not be anywhere to park at the Pothos?
Would anyone have a telephone number for the Pothos...we have possiblility of a very short notice vacation in a day or two and having stayed there before would like to see if the Pothos have any vacancies. Would email normally but time is very much of the essence as we will have to book somewhere else if we cant get in contact.
Dont want to comment on the hotel as I have never stayed there. I did however last year have cause to use their internet which i paid for. I then also made use of the wifi connection. Because i wasnt paying for it I decided it was best to buy a beer to help cover the cost of my usage. I used it for about 15 minutes and finished my beer was literally at the point of closing down the machine when the owner (I assume launched into a foul mouth tarade at me.
To say i was gobsmaked was an understatement and in fact the man was lucky not to get a smack in the face becuase if my daughter had been with me at the time he would have.
Lesson for owner No 1 - Customer service is important dont alienate any potential customers. I didnt return to the hotel again and thus he lost out on what I assume is their biggest money maker (the bar) and I will never recommend the hotel to anyone no matter how good the facilities are.